How to Win Friends and Influence People

Dale Carnegie

About the Author

Dale Carnegie (1888–1955) was an American writer and lecturer renowned for his methods and courses on public speaking, self-improvement, salesmanship, interpersonal skills, and corporate training.

Carnegie grew up a poor farmer's boy in Missouri. He later became a successful salesperson and taught public speaking courses at a YMCA. His experiences led to some of the world’s greatest classics of self-improvement literature, such as "How to Win Friends and Influence People."

About the Book

"How to Win Friends and Influence People" is one of Carnegie’s most recognized self-help books. First published in 1936, it has sold millions of copies worldwide.

In this book, Carnegie offers practical guidance and techniques on dealing with people and winning them over to your way of thinking. He helps you lead more effectively, improving your personal and professional life.

Summary

Carnegie’s practical advice for improving interpersonal skills and building positive relationships includes:

1. Understand How to Handle People

  • Don’t criticize, condemn, or complain. It can lead to defensiveness and resentment. Instead, offer respectful, constructive feedback.
  • Give honest and genuine appreciation, recognizing others’ efforts and positive qualities.
  • Pep others up, making them eager and wanting. Understand what others desire. Align your requests or suggestions with their interests.

2. Get People to Like You

  • Become genuinely interested in other people. Show sincere curiosity about their lives and interests.
  • Smile. A warm smile can make others feel comfortable and valued.
  • Remember that a person’s name is the sweetest sound to them. Use their name to create a personal connection.
  • Be a good listener by listening actively. Encourage others to talk about themselves. People enjoy talking about their thoughts and experiences and thoughts.
  • Speak to the other person’s interests. Frame conversations and suggestions in a way that echoes their interests or concerns.
  • Make the other person feel important. Show respect and make them feel valued.

3. Win People Over

  • Don’t argue; it rarely changes the other person’s mind. Instead, seek common ground.
  • Show respect for the other person’s opinions. Never say they’re wrong. Acknowledge your different viewpoints and approach disagreements respectfully.
  • If you are wrong, quickly admit it. Owning up to your mistakes builds trust and credibility.
  • Be friendly. Approach discussions and negotiations with a positive and approachable attitude.
  • Get the other person to say yes as soon as you can. Use questions or statements that the other person is likely to agree with.
  • Let the other person do a great deal of the talking. Expressing their thoughts and feelings helps them feel involved.
  • Let the other person feel the idea is theirs. People are more committed to ideas they believe they helped develop.
  • Try to see things from the other person’s point of view. Empathize with others’ perspectives to build mutual understanding.
  • Appeal to the higher motives—frame requests or suggestions in a way that appeals to the other person’s higher values and ideals.
  • Dramatize your ideas to make them compelling, engaging, and attention-catching.
  • Present a challenge. An opportunity for growth or improvement can stimulate enthusiasm.

4. Be a Leader

  • Begin with praise and honest appreciation. Use positive reinforcement when giving feedback.
  • Indirectly call attention to people’s mistakes. Use subtle hints rather than direct criticism to address errors.
  • Talk about your own mistakes before criticizing. Share your own experiences to create a sense of shared understanding.
  • Ask questions instead of giving direct orders. Encourage collaboration by framing requests as questions.
  • Let the other person save face. Avoid putting others in a position where they feel embarrassed or humiliated.
  • Praise the most minor improvements—any improvement. Offer frequent and genuine praise to motivate and encourage progress.
  • Give the other person a fine reputation to live up to. Set high expectations and express confidence in their abilities.
  • Be an encourager. Offer positive reinforcement and support to help others reach their goals.
  • Make the other person’s errors seem easy to fix. Frame challenges as manageable and provide encouragement to overcome them.

Use these principles to build rapport, nurture positive interactions, and influence others through empathy and genuine respect.

Frequently Asked Questions

+What is the book about?

"How to Win Friends and Influence People" teaches you people skills: how to manage people, make them feel important and appreciated, and positively influence their thoughts and actions without resulting in resentment.

+How long is the book?

The book ranges from 250 to 320 pages, depending on the edition and publisher.

+Does the book have famous quotes?

"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."

"It isn't what you have or who you are or where you are or what you are doing that makes you happy or unhappy. It is what you think about it."

"Remember that a person’s name is to that person the sweetest and most important sound in any language."

+ When was the book written?

This book was first published in 1936.

+Are there different versions of the book?

"How to Win Friends and Influence People" has many editions, including those with commentary, study guides, and adaptations geared toward various audiences (such as business professionals). The latest edition from 2011 includes more modern language, but the core concepts remain throughout every edition.

+What category does this book fall under?

You can find this book under the Online Book Resources About Business category.

+Where can I get the book?

Craving more of Carnegie’s secrets from "How to Win Friends and Influence People"? Unlock them inside Secrets of Success. Join now to access this and more personal growth tools, including the Napoleon Hill books referenced below.

+What are similar books I can read?

If you enjoyed "How to Win Friends and Influence People" by Dale Carnegie and are interested in books with similar themes of success, influence, mindset, and communication strategies, here are some recommendations:

"Outwitting the Devil" by Napoleon Hill: A deep dive into overcoming fears, negative thoughts, and mental barriers that hold people back from success.

"Think and Grow Rich" by Napoleon Hill: One of the most popular personal development books, focusing on mindset, desire, and the importance of setting clear goals.

"How to Stop Worrying and Start Living" by Dale Carnegie: Another great book by Carnegie that offers practical advice on overcoming worries and fears to achieve a fulfilling life.

+Does the book have ratings or reviews?

Click here to read reviews of this book.

Other Books by Dale Carnegie:

The Quick and Easy Way to Effective Speaking (1962)

The Quick and Easy Way to Effective Speaking (1962)

How to Stop Worrying and Start Living (1948)

How to Stop Worrying and Start Living (1948)

How to Win Friends and Influence People (1936)

How to Win Friends and Influence People (1936)

The Art of Public Speaking (1915)

The Art of Public Speaking (1915)

Coming soon!

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Podcasts:

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“Do the hard jobs first. The easy jobs will take care of themselves.”

Dale Carnegie

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Reader Reviews

I am a hyper introvert and don't get out much. Most of my interactions are either at work, with family, or with cashiers (if delivery or self-checkout is not available). I don't have any friends. I picked up this book because I was inspired by an interaction on a work trip with someone who made me feel like I meant something for the first time outside of family. This inspired me to become a better version of myself in some ways. One inspiration was to become more like her so that I could help others feel the same way. Because of this experience, I think I understand better the value of genuine connection with other humans, and I want to do it more and better. Picking up this book was one of the first steps of this process. Upon reading it, I was amazed that a lot of the principles outlined in this book were practiced directly by the person who inspired me.

 

At a fundamental level, the book outlines interpersonal tools. Tools can be used to manipulate, but they can also be used to build. At a deep level, we desire to be seen, recognized, and built up. The Golden Rule wouldn't have any meaning if we didn't care about ourselves. If people could spend more time building each other up, the world would be a better place for everyone. By expanding that world beyond the confines of our own egos and practicing the principles in this book, each one of us can make a difference.

JP

I purchased How to Win Friends & Influence People for myself, and I’m so glad I did! This classic book by Dale Carnegie is full of timeless wisdom on how to build stronger relationships, both personally and professionally. The advice is practical and easy to implement, from listening actively to giving sincere compliments—small changes that make a big difference in how people respond to you.

 

What I love most about this book is how it focuses on the importance of empathy and understanding others, rather than just focusing on self-promotion. It has already helped me improve my communication skills and develop more meaningful connections with those around me.

 

If you’re looking to boost your social skills or simply want to become a better communicator, I highly recommend this book. It’s a must-read for anyone who wants to make a positive impact on their relationships and influence people in a genuine way.

Julie A.

Think of any person who has had a profound positive influence on your life (a former coach, teacher, parent, boss, etc), and most likely that person has adhered to the concepts Dale Carnegie lays out in How To Win Friends & Influence People. This positive influence may have strictly adhered to the concepts in this book without even knowing of its existence.

 

Mr. Carnegie has created a masterpiece on dealing with people that has endured the test of time (published in the 1930s) that is relevant now more than ever.

 

Although I agree with every single concept Mr. Carnegie lays out in this book, I must admit that, unfortunately, in my experience in life, there will be MANY people you will have to deal with who are not worthy of the unconditional understanding and seeing things from their point of view as described in this book. These people should simply be removed from your life in order for you to attain a desirable and worthwhile existence.

 

I have marked dozens of pages and quotes from this book that I plan to revisit often. If you want to be a genuine person who others will admire, then this book is for you.

Matt

Despite its age (it has been revised many times, so it isn't really out of date), this remains the #1 book on improving your business and social interactions. Don't let that fool you, though: you can use its advice in casual and family situations, too.

 

I would say this is not a "self-help" book, in the sense that it isn't focused on "the self". In fact, it's the exact opposite: it teaches you how to focus on the other person. There's no assertiveness training, no navel gazing. It takes a "bread cast upon the waters" approach, and the goal is to make other people want to form a mutually beneficial relationship with you. The overall theme is that if you give the other person more than their share of the "air in the room", they will happily share it with you. It advises against trying to be the alpha, cowing the other person into submission; the goal is to gain a partner, if not a friend.

 

Despite the way it may sound, it also isn't a textbook on manipulation. The emphasis is on respect, sympathy, and understanding. It outlines ways of understanding what makes the other person tick. There is a bit of "fake it till you make it", but the hope is that you will quickly come to internalize what Carnegie calls his "principles". He believed that you would get such pleasure and such immediate rewards that it wouldn't take long. Understanding how easy it is to blast through what is an easy read, he advises that you read the book and then go back and really try to absorb it.

 

That being said, everything is anecdotal. There is no rigorous scientific basis to any of it, no control group. I have a background that includes a decent understanding of the scientific method and statistics, so I can't say that any of this is proven or even tested. It is, however, a tiny investment of time and energy in something that is, at worst, harmless. As with anything based on anecdotes, fables, or proverbs, if it works for you, then it works.

Jerry S.

Easy-to-understand advice for building and improving positive and successful relationships with people in all areas of your life. Not a book per se for making friends, although it certainly can be used that way (with a grain of salt perhaps), but more directly a book that promotes good communication, kindness, and the social skills to foster healthy and productive working relationships.

 

I can see how some people are taken aback by Carnegie’s advice. You have to be in the right frame of mind to truly gain from this book. Go into it with a reflective approach and a genuine and concentrated effort to gain wisdom, and you will be rewarded with the insights to achieve the goodwill of others as well as solid and lasting relationships.

Sheri

This book is a guide to life. I think several people should be required to read this book at least once. Teachers, emotional teenagers, employers, employees, husbands, wives, brothers, sisters, friends, neighbors, politicians, etc.

 

I truly found this book oddly entertaining. Although it is a self-improvement type book, I couldn't put it down. Through the examples of many famous and successful people throughout history, this book teaches us how to work with others and be nice. I sincerely believed that my ability to effectively communicate and work with other people improved exponentially through reading this book and putting what I learned into action.

 

I love this book and am going to require that my children read it before they get a job, a driver's license, or a date.

Catherine

Everyone could benefit from reading this right now, when the world is more divided than ever.  

The main takeaway is to empathize with others and see things from their point of view.

 

This is great, age-old advice for business and personal success. I’ve actually learned a lot of these techniques in my business classes.

 

I admit I’m not the best at applying these principles, even though I’ve been familiar with them for a long time. This was an amazing refresher.

 

Basically, you can’t create positive change in the world by attacking, criticizing, or belittling others. Real change comes from finding empathy, compassion, and common ground.

Rachel
I'm on a journey to improve myself, and this book was the second one I bought with that in mind. I honestly didn't know what to expect, but, probably because it was encouraged by the book itself, I pulled out my pens, highlighters, and sticky notes as I read. I haven't finished quite yet -- really only just started -- but I am not incredibly grateful already for the advice this book gives, but also in the way it is presented. I will be rereading this book often and would totally recommend it to anyone else starting their self-improvement journey!
M

among many others

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